SHIPPING AND DELIVERY
Processing time: 5-12 Business days (Depend on products styles)
=> If you want to receive your order soon, you can choose the EXPRESS SHIPPING option:
– EXPRESS SHIPPING (With Insurance): 7-16 days to all countries.
– FREE SHIPPING (Standard Shipping): 1-4 weeks to the USA, Canada; 2 – 6weeks to EU and International
- This is Asian size, it’s about 2-4 smaller than EU/US size.
- PLEASE READ AND CHOOSE THE RIGHT SIZE CAREFULLY. WE DO NOT ACCEPT RETURN/EXCHANGE IN CASE OF THE WRONG SIZE
MATERIAL & DESCRIPTION
The Grafton Urban Winter Jacket is the perfect stand-out outwear piece. Modern features like its hooded fur lining, textured leather patch & zipper pocket details make this a one of kind jacket.
- Material: Hybrid Cotton & Polyester
- Sizing: Fits true to size. Please refer to the size chart.
- Faux fur hooded lining
If you want to make a change or cancel your order, you have to contact us within 3 hours since the order completed. After 3 hours of making the order, unfortunately, we cannot issue you the cancellation. Please understand that you will not be refunded the shipping fee when canceling your order.
REFUNDS & RETURNS POLICY
We will be happy to refund or exchange a product to make our customers satisfied if:
- You didnotreceive the product within the guaranteed time (60 days not including 5-12 days processing) you can request a refund or a reshipment.
- You received the wrong item you can request a refund or a reshipment.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- If for anyreason you would like to exchange your product, perhaps for a different size in clothing. YouBurnley FCst contact us first and we will guide you through the steps.
- Please do not send your purchase back to us unless we authorize you to do so.
- Our policy lasts 3 days. If 3 days have gone by since you received item(s), unfortunately, we can’t offer you a refund or exchange.
- You can not return the product just because you do not like it anymore and change your mind when you receive your parcel. We just accept the return if there are problems with our products and they were damaged in transit.
- To be eligible for a return, you must be unused and in the same condition that you received it. It must also be in the original packaging.
- We suggest to directly send us an e-mail regarding any unexpected circumstance.